Shipping policy

Shipping Policy

All orders are carefully prepared and packed by Moss & Mint Beauty.

Please allow 1–3 working days for order processing before dispatch.

During busy periods, processing times may be slightly longer.

We currently ship within the United Kingdom.

Estimated delivery times:

Delivery times are estimates and may vary depending on the courier service.

We take care to package all Moss & Mint products securely to help ensure they arrive in excellent condition.

Where available, tracking information will be provided once your order has been dispatched.

Moss & Mint Beauty is not responsible for shipping delays caused by couriers, weather conditions, strikes, or other factors outside our control.

Please ensure your shipping details are correct before placing an order.

We cannot guarantee replacement or refund for orders shipped to incorrectly entered addresses.

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the packaging/product where possible.

For shipping questions, please contact: